Privacy Policy

Last updated: 30 sep 2025

At emaa.co.uk, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Who We Are

Our website address is: https://emaa.co.uk. We are an online store providing high-quality natural supplements and related products.

2. Information We Collect

  • Account Information: When you create an account, we collect your name, email, phone number, and shipping address.
  • Order Information: To process and deliver your orders, we collect billing and payment details.
  • Technical Data: We may collect your IP address, browser type, and device information to improve website performance and prevent fraud.
  • Cookies: Cookies help us remember your preferences and provide a better shopping experience.

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders.
  • Provide customer support.
  • Improve website functionality and user experience.
  • Send updates about promotions, offers, and new arrivals (only if you opt-in).

4. Sharing of Data

We do not sell or trade your personal data. However, we may share your information with:

  • Trusted third-party services (e.g., payment processors, shipping providers).
  • Spam protection services (such as automated spam detection for comments).
  • Legal authorities, only if required by law.

5. How Long We Retain Your Data

  • Orders & Accounts: Information is stored for as long as your account is active or required for legal obligations.
  • Comments: If you leave a comment, it and its metadata are stored indefinitely.
  • Cookies: Login and preference cookies last between 2 days and 1 year, depending on your choice.

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request corrections or deletion of your personal data.
  • Opt-out of marketing emails at any time.

7. Embedded Content

Some pages may include embedded content (e.g., videos, articles). Embedded content behaves as if you visited the external site directly, which may collect its own data.

8. Security

We take appropriate measures to protect your personal information, including secure connections and encrypted transactions.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email:  info@emaa.co.uk
📍 Address: Flat above 692-694 osmaston road derby de24 8gt